Parisee Eyewear, a French single-shareholder simplified joint-stock company (SASU) with share capital of €10,000, whose registered office is located at 166 rue Gerhard, 92800 Puteaux, France, registered with the Nanterre Trade and Companies Register under number 101 082 428 R.C.S. Nanterre, identified under SIREN 101082428 and SIRET 10108242800018, and holding EU VAT number FR76101082428 (hereinafter the “Seller”), publishes and operates the website www.parisee.com (hereinafter the “Website”).
These terms and conditions of sale (the “T&Cs”) govern distance sales of products offered on the Website to consumers (hereinafter the “Customer”).
Customer: a natural person acting for purposes that do not fall within a commercial, industrial, craft, professional, or agricultural activity.
Products: sunglasses and accessories sold on the Website.
Order: purchase of Products on the Website, in accordance with the process described herein.
These T&Cs apply to any Order placed on the Website.
The Customer acknowledges having read and accepted them before validating the Order.
The Seller may amend the T&Cs; the version applicable is the one in force on the date of the Order.
The Products presented on the Website are described with their essential characteristics.
Photographs, visuals and texts illustrating the Products are for indicative purposes only. Colour rendering may vary depending on screens and shooting conditions. These elements do not call into question the essential characteristics of the Product nor the statutory warranties due to the Customer.
Product offers are valid while stocks last. In the event of unavailability after an Order is placed, the Customer will be informed as soon as possible and may obtain a refund of the sums paid.
Prices are indicated in euros, including all taxes (VAT included).
Shipping fees are indicated before validation of the Order:
Standard shipping: free in Europe (according to the list of countries indicated on the Website).
Express shipping: paid; its price is indicated when selecting the shipping method.
Shipping outside Europe: a paid flat fee; the amount is indicated before validation of the Order.
For deliveries outside the European Union, the Customer is informed that customs duties, local taxes or import fees may be required by the authorities of the destination country and remain at the Customer’s expense.
The ordering process includes in particular:
selection of Products, 2) cart, 3) identification/contact details, 4) shipping selection, 5) summary, 6) acceptance of T&Cs, 7) payment, 8) confirmation email.
Final validation (“double click” or equivalent action) constitutes irrevocable acceptance of the Order (subject to the right of withdrawal).
The Seller reserves the right to refuse or cancel an Order for a legitimate reason (e.g. payment incident, suspected fraud).
Payment methods accepted on the Website are: bank card (Visa, Mastercard and equivalents) as well as Apple Pay and Google Pay when offered at checkout.
Payment is due immediately upon validation of the Order. The Order is considered final after payment confirmation.
Payment is processed via a secure payment module provided by a payment service provider. The Seller does not have access at any time to the Customer’s banking data; such data is collected and processed directly by the provider, in accordance with its security standards.
In the event of payment refusal or payment incident, the Order may be automatically cancelled.
The Seller delivers the Products:
in France;
in Europe (list of eligible countries indicated on the Website);
outside Europe (depending on destinations offered at checkout).
Available delivery methods are offered to the Customer at the time of the Order.
Standard delivery in Europe: free, unless otherwise stated on the Website.
Express delivery: paid; the price is indicated before validation of the Order.
Delivery outside Europe: paid flat fee; the price is indicated before validation of the Order.
Delivery times are indicated at checkout and run from Order confirmation (or, where applicable, from dispatch). Times are indicative.
In the event of a significant delay, the Customer may, under the conditions provided by the French Consumer Code, request performance within an additional reasonable period and, failing that, terminate the contract and obtain a refund of sums paid.
Products are delivered to the address provided by the Customer when placing the Order. The Customer is responsible for the accuracy of the information provided.
If a parcel is returned due to an incomplete/incorrect address or non-collection, reshipping may be charged to the Customer.
Upon receipt, the Customer must check the condition of the parcel and the Products. In case of an issue (damaged parcel, missing product, damaged product), the Customer must contact the Seller as soon as possible, providing photos where possible, in order to allow prompt handling. This does not affect the Customer’s statutory rights.
For deliveries outside the European Union, customs duties, local taxes or import fees may be required by the authorities of the destination country and remain at the Customer’s expense.
For deliveries outside the European Union, if the Customer refuses to pay customs duties, local taxes, import fees or presentation/handling fees charged by the carrier, or in the event of non-collection, the parcel may be returned to the Seller or, depending on local rules and/or the carrier’s rules, may be abandoned or destroyed.
If the parcel is returned to the Seller, the Seller may, at its discretion:
reship at the Customer’s request, at the Customer’s expense; or
refund the Customer after receipt and inspection of the Products, deducting the costs actually incurred and duly justified (return costs, handling costs, storage costs, carrier-charged fees).
If the parcel is not returned to the Seller (abandonment, destruction or impossibility of return), no refund is due until the Products are recovered by the Seller or proof of return is provided.
The risk of loss or damage transfers to the Customer when the Customer (or a third party designated by the Customer) takes physical possession of the Products.
In accordance with Article L.221-18 of the French Consumer Code, the Customer has a period of 14 days from receipt of the Products to exercise the right of withdrawal, without having to justify the decision.
Withdrawal may be notified:
via the template form below, or
by any unambiguous statement (email recommended).
The Customer must return the Products no later than 14 days after notifying withdrawal.
Return shipping costs: borne by the Customer (unless otherwise stated on the Website).
The Product must be returned complete (case, accessories) and in a condition allowing resale. A depreciation may be applied if the Product has been handled beyond what is necessary to establish its nature, characteristics and proper functioning.
The Seller refunds all sums paid by the Customer for the Order, including the delivery costs corresponding to the standard delivery method offered on the Website. Additional costs resulting from the Customer’s choice of a more expensive delivery method than the standard method (e.g. express delivery) are not refunded.
The refund will be made no later than fourteen (14) days from the day the Seller is informed of the Customer’s decision to withdraw. The Seller may withhold the refund until the Products have been recovered or until the Seller has received proof that the Products have been sent back, whichever occurs first.
In case of withdrawal, return shipping costs remain the Customer’s responsibility (unless otherwise stated on the Website). The Customer is liable for any diminished value of the Products resulting from handling other than what is necessary to establish the nature, characteristics and proper functioning of the Products. Where diminished value is observed upon return, the Seller may apply a reduction to the refund corresponding to the duly justified loss in value.
The right of withdrawal does not apply in particular to clearly personalised Products (Article L.221-28).
To the attention of [PARISEE EYEWEAR – address] – [email protected]
I hereby notify you of my withdrawal from the contract for the sale of the item(s) below:
Ordered on: … / Received on: …
Name: … / Address: …
Date: … / Signature (if on paper): …
The Customer benefits from the statutory warranties:
statutory warranty of conformity (French Consumer Code, in particular Articles L.217-3 et seq.),
warranty against hidden defects (French Civil Code, Articles 1641 et seq.).
After-sales procedure: contact [email protected], attaching order number, description of the defect and photos. The Seller will then indicate return/handling arrangements.
The Seller cannot be held liable for damage resulting from improper use of the Products, lack of maintenance or use contrary to instructions.
These provisions do not affect the consumer’s statutory rights, in particular under statutory warranties.
Neither party shall be held liable if non-performance results from a force majeure event under French law.
In the event of prolonged force majeure, the parties will consult to determine the terms for continuation or termination.
The Website and its content (texts, visuals, logos) are protected. Any unauthorised reproduction/exploitation is prohibited.
Personal data is processed for order management, delivery, after-sales service, invoicing and, where applicable, marketing (where consent is required).
Details are provided in the Privacy Policy: [link].
These T&Cs are governed by French law. The language of the contract is French.
“The Terms of Use govern use of the Website outside purchase transactions; in the event of a purchase, these T&Cs prevail.”
